- Parties. This Business Coaching Program Agreement (“Agreement”) is entered into by and between the Lauren Schaff d/b/a Lauren Schaff Business Coaching (“Coach”) and the client (“Client”). The Coach and Client may be referred to individually as a “Party” and collectively as the “Parties.”
- Engagement. The coaching relationship begins when the Client submits their first payment and clicks to agree to these terms. This click and payment serve as acknowledgment and acceptance of all terms outlined in this Agreement. Until then, Coach is under no obligation to perform any services.
- Program Fees and Payment Terms. Client agrees to pay $795 per month for a minimum term of six (6) months. The initial payment is due at the time of agreement, and the remaining five payments will be auto-billed on a monthly basis using the same payment method. If the coaching relationship continues beyond the initial six-month term, all terms and conditions of this Agreement shall remain in full effect unless amended in writing and agreed upon by both Parties. Any additional services outside the agreed coaching scope are available at a rate of $200 per hour.
- Coach Responsibilities.
Coach agrees to:
a. Facilitate one (1) 60-minute coaching session approximately every two weeks via Zoom.
b. Support Client through structured coaching conversations focused on topics such as business strategy, marketing, operations, mindset, and goal planning.
c. Respond to Client communications related to the coaching engagement within two (2) business days during regular business hours (Monday–Friday, 9:00am–5:00pm Central Time, excluding holidays). - Client Responsibilities.
Client agrees to:
a. Schedule and complete all sessions within the six-month program period. Any unused sessions after the six months will be forfeited unless an extension is agreed upon in writing.
b. Attend all scheduled sessions. Sessions canceled or rescheduled with less than 48 hours’ notice will be forfeited.
c. Participate fully in the coaching process by showing up prepared, following through on action items, and communicating openly if the coaching relationship needs adjustment. - Pausing, Cancellations, and Refunds. Client may request to pause the program once during the six-month term for up to 30 days. All requests must be submitted in writing and approved at Coach’s discretion. Monthly auto-payments will continue unless otherwise agreed in writing. If Client chooses to cancel the program before completing the full six-month term, they will receive a prorated refund for any unused sessions. No additional refunds will be granted. If Client initiates a chargeback, a $500 administrative fee will be due immediately.
- Confidentiality. Both Parties agree to maintain the confidentiality of sensitive and proprietary information shared during the coaching relationship. This includes but is not limited to business strategies, financial information, personal disclosures, and intellectual property.
- Business Use. Client affirms that they are engaging in this program as a business owner, not as an individual consumer, even if they do not operate under a formal business entity.
- No Guarantees. Results from coaching are not guaranteed and depend on Client’s actions, decisions, and external factors. Coach makes no promises regarding outcomes.
- Disclaimer. Coach does not provide legal, medical, tax, or financial advice and encourages Client to seek appropriate professional guidance when needed.
- Termination. Coach may terminate this Agreement at any time for any reason. In such a case, a prorated refund will be provided for unused sessions.
- Limitation of Liability. To the fullest extent permitted by law, Coach’s total liability under this Agreement is limited to the amount paid by Client. Coach is not liable for indirect, incidental, or consequential damages.
- Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of Illinois. Any disputes will be handled in Cook County, Illinois.
- Entire Agreement and Amendments. This document contains the full understanding between the Parties. No changes shall be made unless in writing and signed by both Parties.
- Independent Relationship. Nothing in this Agreement creates a partnership, employment, or agency relationship. Each Party is responsible for their own obligations and conduct.
